Brian Higdon, Vice President of Client Services, oversees implementation and customer support of ICA solutions.
Mr. Higdon joined ICA in September 2010 bringing a proven history of client satisfaction. He most recently ran Client and Member Services for Affinion Group, a $1.5B international marketing company where his teams developed and delivered client solutions for 4,500 institutions and more than 30 million customers. He also served as a Manager for Arthur Andersen in the Business Process Consulting Group, where he worked with national clients providing solutions and driving consistent execution across a variety of industries.
Mr. Higdon began his professional career in the US Army and is a decorated combat veteran, Ranger and Airborne School graduate, with several distinguished awards.